Broadband ISPs
FAQs: Ask an Expert on Broadband ISPs

What Should I Consider When Choosing My Broadband Connection and ISP?

Description: Choosing an internet service provider isn't the easiest thing to do. With so many choices it's essential that you have some kind of framework to work to.

First and foremost, there are a couple of things you need to consider before you even start to look around for a service provider. Broadband will of course cost you money, so you need to work out if you have any kind of budget you need to stick to. Faster services with the same provider will also cost you more money, so think about what kind of speed you can afford as well as who you could elect to go with.

It's tempting to splash out on the fastest connection you can afford, but this isn't always necessary. Think about how often you are likely to use the internet and what you are going on it for. If you just want to access your emails every evening then a super fast connection won't be worth paying for.

Next up, you need to see what options you actually have available to you in your area. It's no good deciding to go with the company everyone is talking about if they don't cover your particular town.

Once you have narrowed down your options, do some background checks on each company to see what their service tends to be like. Don't fall for the hype - every company has a duty to promote their services, and they won't be too forthcoming with any problems they may have had, so it can pay to do some digging to see if you can find anything which may be a problem.

Companies that continually experience downtime should be given a miss, as should those who treat potential customers really well and then forget they exist as soon as they have their bank details and payment.

Once you know what you need, what you can afford and what your best options are, you can choose the company which will give you the best results at the best price.